Help & FAQ

Our minimum order quantity (MOQ) depends on the specific product line and customization requirements. Please reach out to our product specialists for detailed information regarding the MOQ for the product you are interested in. 

We strongly recommend that our esteemed customers adhere to our minimum order quantities to mitigate associated setup costs. However, we do accommodate smaller orders upon request and strive to fulfill our customers' specific needs.   If you are interested in placing an order for a sample, we kindly request that you reach out to our dedicated product specialists. They will be delighted to assist you in this regard and provide further guidance.

Our current production times typically range from an estimated average of 10 to 30 business days, contingent upon factors such as packaging type, order size, and the time of the year. It's important to note that greater customization and the inclusion of additional processes in your custom packaging generally result in slightly longer production durations.   Please be aware that all dates provided are estimates and not guaranteed. Production times are subject to change without prior notice due to the dynamic nature and unpredictability of order volumes.

Absolutely! We take pride in ensuring that all our paper-based packaging solutions are entirely recyclable. If you are seeking more sustainable alternatives for your packaging needs, we encourage you to consult with our knowledgeable product specialists. They will provide expert guidance and assistance in exploring environmentally friendly options that align with your requirements.

Prior to proceeding with production, our proficient pre-press team will provide you with a digital proof of your custom packaging. This comprehensive proof allows you to review and evaluate the final design and make any necessary adjustments or approvals before moving forward with the production phase.